ZenTao Cloud (saas.zentao.pm) is a SAAS provided by Nature Easy Soft (“the company”). You acknowledge and agree to the terms and conditions in the ZenTao User Agreement (“the Agreement”) if you choose to use ZenTao Cloud (“the Service”).
1. General Terms
1.1 You are an individual or entity that is able to bear legal responsibility. If not, you shall not use the Service.
1.2 When you use the Service, you have read and agreed to this Agreement.
1.3 If any changes to the Agreement, you will be notified in a proper way.
1.4 If you continue using the Service, it means that you have read and agreed to this Agreement.
2. Scope of the Service
2.1 The Service is the service on the ZenTao Cloud website only. The Service website is saas.zentao.pm and its pages.
2.2 The scope of the Service will be changed according to the actual situation.
3.1 You shall register an account on the Service website and fill in the required information. The Company is not liable to any loss due to the incomplete or incorrect information you fill in, such as email address.
3.2 You are responsible for the account and its password, and shall not lend it to others. If any loss due to what has been mentioned above, the Company is not liable to it.
3.3 You shall abide by the laws and regulations of the location where you are using the Service. The Company is not liable to any disputes with other entities or individuals due to using the Service.
3.4 The company will terminate the Service to any malicious accounts without any prior notification.
4.1 You shall apply for a site in your account. The site can be accessed via the second-level domain of .zentao.pm.
4.2 All versions of the Service are free for 31 days. After the free trial, you shall renew your subscription if you want to continue using the Service. If not renewing, the Service will be terminated. All data saved in the Service will be deleted in 30 days.
4.3 The company reserves the right to change the pricing and plan of the Service. You will be notified of any changes 30 days prior to it.
5.1 The Service will be suspended, terminated, canceled, or rejected, if any of the violations below, a) you violate any items in the Agreement; b) the Service is terminated according to the item in the Agreement; c) you misuse the Service to publish duplicated information; d) you send irrelevant information to the Service users without permissions; e) you publish any scam information; f) you attach the data, the network, or the service of the Service website; org) you hack the username and password of other Service users.
5.2 The Service will be terminated with no refund if a) you have any derogatory remarks about religion, race or gender; b) you harass, abuse or threat other Service users; c) you infringe any third-party copyright, patent, trademark, trade secret or other exclusive right, publication or privacy; or d) you violate any Internet-related laws and regulations.
6. User Rights and Obligations
6.1 You can use the Service once it is valid.
6.2 You shall abide by the laws and regulations of your location and China when using the Service. You shall not use the Service to do unlawful activities.
6.3 You are liable to the accuracy, reliability, validity, and applicability of data that you entered.
6.4 You shall download the backup data that the Service provided for you on daily basis to avoid data loss.
7. Company Rights and Obligations
7.1 The Company shall try its best to guarantee the access and backup of the Service.
7.2 The Company shall provide consultation and technical support to premium users.
7.3 The Company is not liable to service interruption, link blockage or other defects caused by force majeure (including, but not limited to, natural disasters, social events and any factors affecting the normal operation of the network, including system crash, data loss, hacker attacks, the impact of technical adjustment in the telecommunications sector, temporary closure caused by government regulation, etc.). The Company shall try its best to reduce the loss and impact on users.
7.4 The Company is not liable to any losses caused by the user while using the Service. Under no circumstances shall the Company be liable to any direct, indirect, occasional, special, punitive or other damage caused by the user while using the Service.
7.5 The Company shall not bear any responsibility, nor shall the Company bear the joint and several losses incurred by users as a result of the abnormal interruption of service, even if the abnormal interruption is caused by the Service.
8. Privacy and Confidentiality
8.1 The information you enter when you register on the website is only for the Company to contact you. The Company shall not use it for other business purposes.
8.2 All data that is generated when you use the Service belongs to you. The Company shall not view, edit, copy, or delete your data unless you ask the Company to do troubleshooting for you.
9.1 The Company reserves the right to interpret all activities, restrictions of the Service.
10.1 Either the Company or you fail to fulfill the obligations stipulated in the Agreement shall be regarded as a breach of contract and shall be handled in accordance with the provisions of the Contract Law. Any disputes within the scope of the Agreement shall be settled through negotiation between the Company and you as much as possible. The Agreement shall be governed by the laws of the People's Republic of China. If no clear legal provisions on a particular matter related to the Agreement, refer to general international business practices and industrial practices.